Frequently Asked Questions

A Non-Resident Indian (NRI)/Person of Indian Origin (PIO) holding an NRI account with ICICI Bank India can use Money2India to send money to any bank account in India in an easy, secure and cost-effective manner.

Key benefits include attractive exchange rates, flat fee on any amount sent, secure transactions and 24x7 accessibility through the website and app.

You can register online by visiting www.money2india.com, selecting UAE as your resident country, and completing the sign-up process with your personal details.

Transfers are usually processed on the same working day if we receive your funds by 3:00 p.m. IST. Otherwise, they are processed on the next working day on receipt of funds.

The minimum transfer amount is AED 300, while there is no limit on the maximum transfer amount. However, the confirmed exchange rate is only for transactions up to INR 20 lakh.

Yes. Log in to your Money2India account to check transaction status or visit the Track transaction page.

You can reach the Money2India Customer Care team through the contact options provided on the website or the app.

A flat fee of AED 12 applies to all transfers.

Once you initiate your transfer request via Money2India, you will have to fund your transfer request using your local bank account. Following are the steps to fund your transfer

• Log in to the Net Banking application of your bank in UAE

• Go to the Pay/Transfer Funds option to fund your request

If you are sending money to ICICI Bank’s Nostro Account for the first time, you need to register ICICI Bank’s Nostro Account as a payee. Depending on the instructions given on the Money2India website or app, enter any one of the details as mentioned below to complete the fund transfer request:

OR

To process the transaction, enter your Money2India tracking number in the fields provided for ‘Message to recipient’ or ‘Purpose of Payment’ or ‘Payment Reference’. Please check with your bank about the field to be used to send any message to the recipient (ICICI Bank).